> ## Documentation Index
> Fetch the complete documentation index at: https://docs.userjourneys.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Interviews Overview

> Collect user feedback through AI-powered voice conversations that feel natural and extract deeper insights.

Interviews are AI-powered voice conversations that collect user feedback. Instead of typing responses to a survey, users speak naturally while an AI interviewer guides the conversation, asks follow-up questions, and digs deeper when answers are vague.

## Key Characteristics

> **Voice-First**
>
> Users speak via microphone, not text. This captures tone, emotion, and more natural responses.

> **Natural Conversation**
>
> The AI weaves your questions into a flowing dialogue rather than reading them verbatim.

> **Intelligent Follow-ups**
>
> When answers are vague, the AI pushes for specifics and examples automatically.

> **Automatic Analysis**
>
> Conversations are recorded, transcribed, and analyzed. Insights aggregate across interviews.

## Quick Start

**1. Create an experiment**

Set up your interview with [questions](https://docs.userjourneys.ai/interviews/questions.md) you want answered and optional [product context](https://docs.userjourneys.ai/interviews/experiments.md#product-context).

**2. Share with users**

Send the interview link directly to users, or launch a [PostHog in-app survey](https://docs.userjourneys.ai/setup/posthog) to reach them inside your product.

**3. View results**

Watch [themes](https://docs.userjourneys.ai/interviews/insights.md) emerge as interviews complete.

## Pricing

Interview usage is based on completed interviews. Test mode interviews (via the [test link](https://docs.userjourneys.ai/interviews/experiments.md)) don't count toward your limits.

> [!TIP]
>
> Use the test link to preview your interview experience before sharing with real users.


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